Outlook emails may also be downloaded first to the local system, or archived using Mailstore Home or other email archiving solutions. Remove attachments and other large data from Outlook to free up space and get used storage below the quota.Buy additional storage space by upgrading to a higher tier OneDrive or Microsoft 365 plan.Some may not have gotten the memo that Outlook data counts against the available cloud storage quota of their Microsoft account.Īffected users have only three options to deal with the issue: Reports from affected Microsoft customers, here and here, confirm that many have been caught off guard. Microsoft claims that these changes ensure that it offers "the best experience", without explaining how that change is beneficial to customers. Microsoft customers who go over the capacity will have their ability to send and receive emails in disrupted. Consequently, the update "may reduce how much cloud storage you have available to use with your OneDrive". There, the company notes that "starting February 1, 2023, cloud storage used across Microsoft 365 apps and services will include attachments data and OneDrive data". Microsoft confirmed the change on this support page. Grandfathered account may have access to more, for instance 15 gigabytes, the previous limit, or more thanks to certain promotions in the past that rewarded participants with additional permanent storage space. Microsoft customers who sign-up for a free Microsoft Account get 5 gigabytes of storage space. The change meant, for some users at last, that they suddenly found that they had exceeded their available storage quota. Basically, what Microsoft did was add Outlook attachments data to the available storage space on OneDrive.
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