To configure a QoS policy in Windows, refer to Quality of Service (QoS) Policy in the Microsoft documentation. ImportantQoS policies are managed by the operating system. 150 bps (plus Layer 2 overhead) per phone of guaranteed bandwidth for voice control traffic.17 to 106 kbps of guaranteed priority bandwidth per call (depending on the sampling rate, codec, and Layer 2 overhead).≤ 150 ms of one-way latency from mouth to ear (per the ITU G.114 standard).Quality of service (QoS) for voice, either one-to-one or on a conference connection capability, requires the following:.NET Framework 4.0 or higher: This framework is used only when the administrator installs Genesys Softphone with an HTTPS connector based on a self-signed certificate. The 64-bit version of the redistributable is not installed by the Genesys Softphone 64-bit installer, so you must install vcredist64.exe from the above link when the 64-bit version of Genesys Softphone is installed.The 32-bit version of the redistributable is installed by the Genesys Softphone 32-bit installer.Visual C++ Redistributable Packages for Visual Studio 2013):.To work with Genesys Softphone, ensure that your system meets the software requirements established in the Genesys Supported Operating Environment Reference Manual, and meets the following minimum software requirements: Prerequisites for a full deployment of Genesys Softphone on a physical workstation Refer to the Genesys Softphone and the Virtualization Platform Support topics in the Genesys Supported Operating Environment Reference Manual for a list of the latest supported operating systems. This article describes how to install and configure Genesys Softphone in both standard and Virtual Desktop Infrastructure (VDI) environments.Įnsure that your environment meets the following prerequisites: Multimedia Connector for Skype for Business.
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